Streamline utility operations with comprehensive customer billing and management tools. Automate billing processes with scheduled bill generation, electronic delivery via email or customer portal, and print fulfillment for paper bills reducing operational costs and billing cycle time. Deploy a powerful rate engine that handles complex tariff structures including tiered rates, time-of-use pricing, demand charges, seasonal variations, and customer-specific contracts with accurate calculations. Process payments through multiple channels including online portal, mobile app, phone payment, automatic bank draft, and payment locations with instant account crediting and receipt generation. Offer budget billing programs that calculate level monthly payments based on historical usage providing customers with predictable expenses and improved payment reliability. Manage billing disputes efficiently with inquiry tracking, usage analysis tools, adjustment processing, and audit trails documenting resolution steps. Provide detailed usage analytics through customer portals showing consumption history, cost breakdowns, comparison to similar customers, and efficiency recommendations. Support multi-commodity billing for utilities serving electric, gas, water, and wastewater with combined bills and service management. Perfect for electric utilities billing residential and commercial accounts, water districts implementing conservation-oriented tiered rates, property managers sub-metering and billing tenants, municipalities providing combined utility services, solar utilities with net metering and generation credits, and utilities implementing demand response programs with dynamic pricing.