β Back to Customer Support Services
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Track and manage support tickets efficiently
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Ticket Creation
Easy ticket submission
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Priority Levels
Set ticket priorities
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Assignment Rules
Auto-assign to agents
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SLA Tracking
Monitor response times
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Ticket History
Complete conversation logs
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Status Updates
Track ticket progress
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Merge Tickets
Combine related issues
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Custom Fields
Add custom ticket data
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Reporting
Ticket analytics
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Track IT issues
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Handle customer requests
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Manage software bugs
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Employee inquiries
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Building maintenance requests
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Sales team assistance
Streamline your support workflow